Terrible customer service! Very accusing and not at all helpful. Ordered correct paint from their website which linked to an incorrect code in their website basket, no description of paint colour or image like most online sites. Conveniently they updated their website between my purchase and the paint getting to me so I had no way of proving it was their mistake. The whole thing was handled badly and they started saying “we won’t give you your money back or exchange” long before any mention from my side. I was only trying to understand what had gone wrong! I will never use them again!!!